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Common Error Messages
Error Message: The TGS File is Corrupt
The only solution to a corrupt file, is to download a new copy, or to ask the sender to resend the file.
Error Message: Can't Find Software to Open the TGS File
This error is quite easy to solve. Simply right-click on the TGS file and select GSTree Phylogenetic Tree Information from the dropdown list to create a default file type association. In future, it should automatically open in GSTree Phylogenetic Tree Information.
Common TGS-Related Issues
Issue: You Don't Have GSTree Phylogenetic Tree Information Installed
You can simply download GSTree Phylogenetic Tree Information software. TGS uses GSTree Phylogenetic Tree Information by default. After you install it, the software should automatically associate itself with TGS files.
Issue: You Have GSTree Phylogenetic Tree Information Installed But It's Still Not Working
If you have GSTree Phylogenetic Tree Information installed and you still can't open the file, you should get in touch with the software developers for further assistance. See our chart below for who to contact:
| Software | Developer |
|---|---|
| GSTree Phylogenetic Tree Information | GeneStudio Inc. |
Issue: You Can't Install GSTree Phylogenetic Tree Information
If for some reason you can't or don't want to install GSTree Phylogenetic Tree Information, you could also search online for free software that uses TGS files. But, as a word of caution, please be careful as many free software downloads are infected with malware or bundled with unwanted software.
Universal Solution to Opening TGS and Other Obscure Files
Why install special software to only open TGS files once, when you can view these and hundreds of other types of files quickly and easily with one software?
File Magic is the perfect solution. File Magic allows you to open hundreds of different file types with only one software. Save money, hard drive space, and time with a universal file viewer. Download File Magic now and try it yourself.
Recommended Download
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1File types that are unsupported can be opened in binary format.
